Items must be unused, unwashed, and returned in their original condition with all tags attached. Return requests should be raised within 48 hours of delivery. Products showing signs of wear, alteration, damage, or improper handling may not be accepted. 

Contact our support team within the eligible return period with your order details and reason for return. Once your request is reviewed, you will receive the necessary instructions to proceed with the return.

Approved refunds are generally processed within 5–7 business days after the returned item has been received and inspected. The refund will be credited to the original payment method used while placing the order.

A return may be declined if the product does not meet the required return conditions. Items that are worn, washed, altered, damaged after delivery, or returned without original tags may not qualify for a refund.

Orders are generally processed within 1–2 business days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a shipping confirmation with the relevant delivery information.

Delivery usually takes approximately 3–8 business days after dispatch. Delivery timelines may vary depending on the destination, courier operations, peak periods, public holidays, or unforeseen circumstances.

Shipping addresses cannot be changed once the order has entered the processing stage. Please review your complete delivery address carefully before confirming your purchase.

Occasional delays may occur because of courier disruptions, weather conditions, high order volumes, or other unexpected situations. If your order exceeds the expected delivery timeline, please contact our support team with your order details.

Orders may be cancelled within 24 hours of placing them, provided they have not already been processed or dispatched. Once an order has been shipped, cancellation will no longer be available.

Once an order has been dispatched, it cannot be cancelled. After receiving the product, you may request a return if the item meets the applicable return eligibility conditions.

No. Only one payment method can currently be used for each transaction. Please select your preferred available payment option while completing the checkout process.

If the payment is unsuccessful but the amount has been deducted, the transaction may be automatically reversed by your bank or payment provider. Processing times can vary depending on the respective financial institution.