At (Website Name), operated by (Company Name), we aim to provide a convenient and straightforward shopping experience for our customers. 

Throughout this policy, the terms “we,” “us,” and “our” refer to (Company Name), while “you,” “your,” and “user” refer to our customers. We understand that plans or purchase decisions may sometimes change, and you may wish to cancel an order. This Cancellation Policy explains the applicable terms and process. 

Order Cancellation Before Shipment 

• You may cancel your order within 24 hours of placing it or before it has been shipped, whichever occurs first. 
• To request a cancellation, please contact our customer support team through email. 
• If your order qualifies for cancellation, a full refund will be issued to the original payment method within 5–7 business days. 

Orders Already Shipped 

Once an order has been shipped, it can no longer be cancelled. 

However, after receiving the product, you may request a return in accordance with the terms stated in our Return & Refund Policy. 

Order Modification 

At present, we do not allow changes to ordered items or shipping addresses after an order has been placed. If your order is still eligible for cancellation, you may cancel it and place a new order with the correct details. 

Contact for Cancellation 

For cancellation requests or related assistance, please contact our support team at: (mention email). We appreciate your understanding and continued support. If you have any questions regarding order cancellations, please feel free to contact us.